Illustrative · Service business
Scheduling and dispatch.
- Problem
- Jobs live in spreadsheets, technicians get updates by text, and the office re-enters completed work for invoicing.
- First release
- A shared dispatch board, mobile job updates, and an agreed accounting connection.
- Decisions
- Which accounting system, who approves completed work, and whether field staff need offline access.
Measure: office time per job and duplicate entries.